Croustico

Tuck into a sausage roll while you read this.

Gymna

Gymna Uniphy,  a leading global manufacturer of equipment and accessories for physiotherapists, hospitals and healthcare institutions, asked us to help them with their digital marketing approach. They wanted to gain insights into the target group and market and translate them into a rewarding communications plan.

Enhancing Gymna’s digital presence.

Goed

Goed is the umbrella name for a series of pharmacies, homecare stores and hearing centers. One overarching brand that helps, assists and informs people about all care-related topics: from wheelchair rental to reserving flu vaccines. More even, it is the organization’s ambition to cater to all of their visitors’ healthcare needs based on a customer-oriented approach in which digital plays a crucial role.

Well on our way to realizing an impressive digital ambition.

Pasco

The Belgian firm Pascogifts.com specialises in corporate gifts & promotional material. From biros and bags to gadgets, gifts and garments: customers can personalise their item, get a free proof and easily order online. There's ample choice: roughly 18,000 products, available in more than 80,000 versions. Duke & Grace has been supporting the Pascogifts.com marketing team for over a decade.

Working with Pascogifts.com? The perfect gift!

Nostalgie

Nostalgie broadcasts around the clock, treating listeners to vintage pop and rock music from the 70s to the late 90s, plus contemporary classics. Its prime goal? Becoming the biggest feel-good station in Flanders that fills the airwaves with timeless classics.

Duke & Grace loves to tune into Nostalgie.

ZORG

ZORG is proving a real breath of fresh air in the healthcare landscape of the Flemish Ardennes, stemming from the intensified cooperation between AZ Sint-Elisabeth (Zottegem) and AZ Glorieux (Ronse). Having worked closely together since 2018, the two healthcare institutions are also part of the E17 hospital umbrella network. Today, and certainly in the future, this cooperation is set to push even harder for exceptional, top-quality and accessible care for all residents of the Flemish Ardennes with specific needs.

ZORG's solid growth story.

Vorm DC

Vorm DC is a federal organisation working in Sectoral Training Fund Service Vouchers, providing advice on HR policy, training and subsidies for companies in the service voucher sector. Its other mission? Along with its partners, Vorm DC aims to help create a positive image for the entire sector.

Duke & Grace at the service of Vorm DC.

Tier

International micromobility player TIER is set to enter the Brussels market, rolling out electric scooters in an initial phase. Communications relating to this are centred on the international tagline ‘Behave Like an Animal’, which implies that we should look to the animal kingdom for ways to weave through traffic safely.

Navigate the Brussels urban jungle in complete safety with TIER.

Infrabel

Infrabel is Belgium's main railway operator, responsible for the maintenance, modernisation, expansion and management of the Belgian rail network. Its primary mission? To provide sustainable mobility for all, with its team of over 10,000 enthusiastic and passionate employees working together each day to deliver a safe, top-quality and modern rail network.

The size of its workforce makes Infrabel the second largest employer in the country!

Strong communications for 'De Strafste Ploeg van het land.'

Groen

As a brand, Groen is breaking away from traditional lines in the political landscape and preparing for the future. This shift in branding strategy was born out of a need for clear positioning and reform at the heart of the party. A unifying human narrative, a bold identity and a positive style.

The new Groen is more than green.

Foodbag

Foodbag, the only true Belgian meal box, targets all convenience & inspiration seeking families and couples. In short, all food lovers with a predilection for local ingredients processed in recipes by homegrown chefs, often with an original twist.

There’s more in a Foodbag - and in this case - than you think!

Infrabel is the railway infrastructure manager of Belgium that maintains, modernises, expands and manages the Belgian rail network. Its main mission is to help achieve sustainable mobility for all.

Infrabel, a case hiding in train sight.

Barco

While setting up one-off performance-driven campaigns for Barco, we couldn't help but notice opportunities that matched their long-term marketing approach.

Nurturing Barco’s prospects with the right content.

Infino

By becoming the most digitally progressive child benefit fund, Infino stands out in a highly competitive market. For this, they called on Kentico and Angular.

Infino scores UX points with Kentico and Angular technologies.

Genae

How to make data insights appealing? Genae and Duke & Grace searched and found the answer in 28 questions, a few facial expressions and colorful 3D artwork.

Visualizing big data in a 'health portrait'

AZ Groeninge

AZ Groeninge’s website wasn’t exactly the efficient online hub a hospital would wish for, so Duke & Grace gave it a glow-up.

Rejuvenating the digital identity of AZ Groeninge

Van Marcke

Our partnership with Van Marcke is blowing out ten candles! To celebrate, we’re jotting down the highlights of a full decade of working together.

A 10-year collab with Belgium’s premium bathroom hub Van Marcke

Vlaio

Two years after hetinternetookuwzaak.be, VLAIO wanted to make retailers even more digital savvy. We linked it to an impressive email automation system.

Complex email automation flows for hetinternetookuwzaak.be

Extremis

Extremis was experiencing difficulties in addressing all target audiences on their website. We provided a clean front-end as well as a powerful back-end.

Interlinking at best on Extremis’ new website

Samsung

Samsung wanted to boost the sales of The Frame in time for Black Friday. We shaped the awareness campaign for the design TV by focusing on its Art Mode.

The first Pinterest scavenger hunt for Samsung

AXI is a strategic all-round IT partner specialised in the health, retail, government, services and industry sector in Belgium and the Netherlands. Since 2018, they acquired three sister companies: Elegio (e-voting software), Ground lion (Adaptive Case Management software) and LoQutus (a digital consultancy agency). Four different brands with four different identities. Our task? To untie the branding knot: reorganising the brand architecture and rewriting the brand story. First, we sharpened the business strategy. Next, we translated that strategy into a rebranding and other new opportunities for the entire customer experience. And all of that in close collaboration with AXI of course!

Reinventing AXI: from four different brands to a coherent one

Febelfin Academy

Febelfin Academy, the leading training institute of the financial sector in Belgium, develops top-notch learning solutions for finance professionals. As an extension of their established activity scope, the organization decided to reach out to the younger generations in order to warm them up for the financial sector. We supported them in their war on talent with both an awareness campaign that presents career possibilities by reintroducing the financial sector and a banking simulation game organized in fifteen Universities of Applied Sciences across Belgium. Enter the Next Generation of Finance!

Connecting with the Next Generation of Finance

Visit Flanders

Visit Flanders reached out to us when their exhibition 'Van Eyck. An optical revolution' had to close its doors. We couldn’t leave it like this ...

Virtual museum tours reaching 2.474.550 art lovers in 94 countries

Firestone

Together with Firestone and Digitalum, we developed a content platform for architects to build awareness and educate on the benefits of EPDM roofing membrane.

Inspiring architects with roofs that shape the future

How can you bring your brand and brand values to life online in an innovative way? In the run-up to BATIBOUW, bathroom and kitchen specialists Van Marcke took the test with a genuine chat bot: Bath Bot – or BadBot or RoboBain for our Dutch and French-speaking friends, respectively. The icing on the cake? This campaign won a Cuckoo Award for ‘Best Innovative Ideas’.

A genuine Bath Bot for Van Marcke

Overstock Garden

Overstock Garden is a Belgian outdoor furniture retailer. The in-store experience and the possibility to browse, test and ask for advice directly are important for Overstock Garden. In March 2020, we faced the challenge of transforming the strategy to 100% online-focused. And while most advertisers started reducing their media budgets since the beginning of the crisis, Overstock Garden invested even more, booking 329% growth in online revenue.

Going all in with online strategy

Fluvius

To convince Flemish to meet the climate objectives, we helped Fluvius launch a platform aiming at encouraging property owners to better renovate or “benovate”. Hence the name BENOveren.

BENOveren: renovating together for an eco-friendly impact

Lidl

We help translate Lidl’s playful attitude into fun and relevant content across all social platforms. Whether we’re spicing things up with Single Sutra, giving our fans the ultimate summer staycation or creating ownable social formats - we make sure everything’s a perfect fit with the overarching brand.

Building a social universe for Belgium's favourite supermarket

Securitas

To replace orders made over the phone or via email, we teamed up with Securitas’ logistics partner Bleckmann to create an internal e-commerce platform.

Rolling up the sleeves for a secure internal webshop

Partena

This is not a story about numbers. This is a story about people. Real people. People belonging to the Partena health insurance fund.

What do you expect from your health insurance fund?

La Lorraine

Enjoy good times with the Lowies: introducing La Lorraine’s golden heroes

Cultuurloket

Cultuurloket asked us to optimize their website. So, we worked our Drupal magic and delivered a highly customized, customer-centric 'digital counter'.

Behind the digital counter of Cultuurloket

From digital strategy to thought leadership

Materne

The ‘Fruit up your life’ campaign updates their look, feel and tone-of-voice, and adds fresh dimensions to Materne’s image. Read our approach here!

Spreading the joy of fruit across Belgium

We increased the visibility and searches of VLAIO’s website bizLocator with a marketing media plan across online channels. Read our approach here!

Putting bizLocator back on the map

Belfius

Belfius is a leading Belgian bank with a strong focus on customer centricity. After learning that Belgians tend not to know the details of their retirement eligibility or whether their current saving plan will allow them to properly enjoy life later, Belfius reached out for a solution: a proactive tool that will help people anticipate better. Applying an agile design approach, we developed YuMe: an app that allows you to simulate your ‘financial life cycle’ and adapt it whenever needed, focusing on key life moments.

YuMe: a digital tool to build your financial plan for life

Terre Bleue

Wijs is very experienced in building web stores, but Terre Bleue's inspiring platform and e-store proved to be a special case right from the start. Not only is it an extensive, complex store with numerous integrations, Terre Bleue also wanted the new site to be truly inspirational and aspired to create that typical Terre Bleue sparkle in every detail.

Webshop designed to inspire

Alpro

As a long-term communication partner of Alpro, a key player in plant-based food sector, we developed the recognisable and lovable brand universe. Firstly, we rewrote the brand’s positioning from a “free from” (dairy alternative for the lactose intolerant) to “full of” perspective. Focusing on Alpro’s magnificent natural ingredients and their tasty contribution to people’s health and lives.

Turning plant-based into the next big thing

Rock Werchter

In 2018 we went one step further than in previous years to present a website we could be extremely proud of both in terms of design and performance. The site reflects the typical atmosphere of Belgium’s biggest festival field and at the same time offers all the necessary visitor information in a very clear way.

Website becomes rock star

Fluvius' big plan is to offer fibre-to-the-home in five different Flemish locations in the city and the countryside. It has very ambitious targets, such as the number of connections they want to achieve. What’s the best way to set up such an ambitious go-to-market project?

Shining the light on Fluvius’ new fibre network

Studies showed that people in Belgium often ignore traffic regulations near railroad crossings and tend to ignore barriers. This leads to risky situations and accidents. How can we raise awareness on this topic and encourage people to act safely?

The moving story of an ignored barrier that raises awareness around road safety

A few years ago, Wijs developed a website for Febelfin Academy, an important provider of financial courses and competence training programmes. The website was a technical tour de force that overcame many challenges. Our developers were also happy to sink their teeth into the new platform, which turned out to be another technical masterpiece!

Febelfin Academy: a fresh start!

Ray-Ban

In order to show Ray-Ban’s innovative potential and meet the changing needs of consumers, we created two unique digital experiences for the iconic sunglasses brand. Discover how we made textures hearable and enhanced selfies by going double exposure. Classic Ray-Ban, but served with a twist.

From analogue icon to digital hero

Proximus

Proximus is the market leader in the Belgian telecom sector, but there is one target group it finds difficult to reach: millennials. The brand joined forces with Wijs to appeal to that specific group in an experimental way. We worked together for 10 weeks and 7 sprints to draw up the prototype of the perfect telecom experience of tomorrow.

Proximus Move: the telecom experience of the future

Question

Belfius, one of the leading Belgian banks, is firmly committed to digital innovation and providing a top notch customer service. Can these ambitions be translated into a solution that provides answers to customers’ questions at any time of the day?

Meet Bbot, a chatbot that knows everything about credit cards

Find out more about the versatile online content we created for Ray-Ban. From the Virtual Try-On Tool to emotional and engaging campaigning.

Eye-catching content for the iconic brand

Midas

How can we enhance the relevance and distinctiveness of Midas within the car repair sector, building an attractive brand that drivers will choose today and tomorrow?

Repositioning that brings out the human side of car maintenance

<h2>A big impact starts with a small step ...</h2><p>Fancy a first introduction? Share your question or challenge without any obligation and we'll prick up our ears.&nbsp;</p><p>Let's sit down for an enlightening conversation.&nbsp;</p>

<h1>Smooth experiences that made a positive impact for …</h1><p>We work hard to create unique, high-quality digital experiences and interactions that make a difference for our customers and their target audiences. And we’ve got a back-catalogue of great work to show for it.</p><p>&nbsp;</p><h3>Want to discover our more recent work?&nbsp;</h3><p>Duke &amp; Grace is now part of Springbok. Together we make good brands grow big en big brands grow good. Our more recent cases can be found on the <a href="springbokagency.com/en/work">Springbok website</a>. Be sure to take a look there as well!</p>