Ghent

Foreestelaan 1
9000 Ghent

Brussels

Antwerpselaan 40
1000 Brussels

Client Service Manager

At Duke & Grace we aim to pursue long, strategic and transformational partnerships with our clients. Your role is shaping those partnerships and to help define them in terms of strategy, technology and creativity.

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What you have today

    • This is not your first rodeo. You’re used to building new and upholding existing partnerships with clients. 
    • You’re result driven and not into flashy/temporary connections. You’ve got a knack for really listening to your clients and understanding what they truly need and how we can be of value to them. 
    • You live in 2021. You are familiar with the digital landscape and/or eager to keep on learning. 
    • You’re a true people-person  and understand that teamwork makes the dream work. (Yes, we said it. Cringe.)  You love working in tandem with a skilled team of experts which you love to motivate and align where need be. 
    • You are a creative problem solver who gets energy from managing a wide variety of tasks and relationships in a fast-moving environment.
    • You illustrate user-centered thinking, aligning what we do ourselves with what we tell our clients.
    You’ve got an entrepreneurial mindset and can’t wait to be a Duke & Grace ambassador and represent our values with clients and partners.

What your future may hold

  • You will listen to clients, and help them define and develop a business strategy tailored to their needs. 
  • You will proactively initiate conversations with clients to define short and long term growth opportunities.
  • You will form long-term strategic partnerships with the clients in your team’s portfolio as well as new clients that you will add to your portfolio.
  • You will partner with your team in creating the highest quality work by sharing knowledge of the client/business/brand to enable his growth proposition.
  • You will co-create pitch presentations and complete RFP/RFI’s with our business developers and you will present them to the clients.
  • You will work with a team of experts to ensure quality and vision transcend through everything we do. 

You will be part of a team of Client Service Managers, all eager to share and learn from each other.

Apply

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